Cookie policy

This cookie policy covers www.roofwindows.veluxshop.co.uk which gives visitors the possibility to browse and purchase VELUX products. In the following this will be referred to as the “website”.

A cookie is a small file of letters and numbers downloaded on to a device (e.g. computer hard disk, telephone) when a user accesses certain websites. Cookies allow a website to recognise the user’s device and help the website remember information regarding your preferences (e.g. the language you selected) so you do not need to repeat selection of your preferences each time you enter the site from a particular device. Most major websites use cookies.

How this Site Uses Cookies and the Information We Collect

Two types of cookies are used on this website:Session Cookies: These are temporary cookies, which only exist in the period you access the website (or more strictly, until you close the browser after accessing the website). Session cookies help the VELUX website remember what you chose on the previous page, thus avoiding having to re-enter information.
Persistent Cookies: These are cookies, which remain on your devise after you have visited our website. These cookies help us identify you as a unique visitor (by storing a randomly generated number). The length of time a cookie will remain on your device will depend on the type of cookie. On this website, we use persistent cookies (tracking cookies) to provide meaningful site traffic reports about the usage of the website. An example of such a report is what proportion of visitors complete a purchase, or leave before reaching the shopping basket. We use the following business partners to manage this tracking:

We also allow the following advertising partners to place persistent third-party cookies, which we use to serve ads based on your previous visit to our website.

  • Google (read more at adwords.google.com/) 
  • Cookie name: IDE
  • Cookie lifetime: 13 months
  • Stored under domain: doubleclick.net

    You may opt out of Google's use of cookies by visiting the Google advertising opt-out page. 
    Learn more here: https://www.google.com/policies/technologies/ads/

    How to Restrict or Remove Cookies From Our Site

    If you wish to restrict or block the cookies which are set by this website, or delete cookies already created, you can do this through your browser settings. Your browser’s HELP function should tell you how to do this, or your mobile phone manual. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive guidelines about how to do this on a number of different browsers.

    Please be aware that restricting cookies on this website may impact some functionality, but you will be able to complete your purchase.

    If you wish to see the content of a cookie, please just click on the cookie to open it. You will see a short string of text and numbers.

    If you need further information, please contact our customer services department. Ask for the webmaster.